Frequently Asked Questions
Q - WHAT IS THE CAPACITY OF THE PRESSURE COOKER?
A - Both 6 quart and 8 quart units are available. The Power Pressure Cooker XL comes in either 6 quart or 8 quart. The Power Pressure Cooker XL Pro comes in 6 quart only.
Q - CAN I ADJUST THE COOKING TIME ON THEM?
A - Yes, there is a Time Adjust button. You can manually adjust the pressure on the Power Cooker. On the PPC-XL the pressure is automatically adjusted by the preset buttons.
Q - CAN I ADJUST THE PRESSURE?
A - Yes, there is a Pressure Adjust button with a range from 10-80 kPa.
Q - CAN I SAUTÉ OR BROWN FOOD IN THESE UNITS?
A - Yes, press the Brown button with the lid off before pressurizing. The Power Cooker PRO has a brown button for sautéing. On the Power Pressure Cooker XL press any preset buttons with the lid off to sauté.
Q - CAN THESE UNITS SLOW COOK?
A - Yes, these units have a Slow Cook feature with low pressure.
Q - CAN I COOK RICE?
A - Yes, The Power Cooker PRO has a Rice feature with programmed pressure for cooking rice. The Power Pressure Cooker XL has a Rice setting with 3 sub settings for White Rice, Brown Rice, and Wild Rice. These individual sub settings are program specify for each rice with time and pressure.
Q - ARE THE POWER COOKERS ABLE TO BE USED FOR CANNING?
A - Yes, the units reach 80-kPa/11.6 psi, which is the required pressure for canning.
Q - CAN YOU PUT FROZEN FOODS IN THE UNITS WITHOUT DEFROSTING THEM?
A - Yes, just remember to add an extra ten minutes for frozen food.
Q - HOW WILL I KNOW WHEN THE PRESSURE COOKER HAS PRESSURIZED?
A - Once pressure is built, the zeroes will stop rotating and begin counting down the cooking time.
Q - WILL MY MEAL REMAIN HOT AFTER THE COOKING TIME HAS ELAPSED?
A - Yes, the unit will automatically switch to the Keep Warm function after the set time has elapsed.
Q - WHEN IS IT SAFE TO REMOVE THE LID FROM THE POWER PRESSURE COOKER XL & PRESSURE COOKER PRO?
A - When all pressure is released, the lid may be removed. If the unit is difficult to open, this indicates that the cooker is still pressurized – do not force it open.
Q - HOW DO I REDEEM MY GROCERY COUPONS?
A - 1. Go to redeemspot.com. 2. Complete the PIN# Request Form using the order number from your Power Pressure Cooker XL invoice or email confirmation. Click Submit. 3. Upon verification, you'll receive your PIN# via email within 24 hours. 4. Visit groceryrewardprogram.com and enter your PIN# for complete access to the reward portal. 5. Take advantage of the $100 in grocery coupons and other cool benefits that come with the service.
Q - WARRANTY REPAIRS OR REPLACEMENT ON THE MOTOR.
A - If warranty service is necessary, the original purchaser must pack the product securely and send it postage paid with a description of the defect, proof of purchase, and a check or money order for $29.99 to cover return postage and handling to the following address: Tristar Products Inc., P.O. Box 3007, Wallingford, CT 06492
Q - HOW DO I GO ABOUT RETURNING MY POWER PRESSURE COOKER XL & PRESSURE COOKER PRO?
A - If you’re not 100% satisfied, for any reason, contact a Customer Service Representative at
1-973-287-5159 for a return authorization.